Last updated: April 2, 2026
When you use OtterPin, we collect information you provide directly, such as your name, email address, and the website URLs you submit for analysis. We also collect product usage information, including the pages you analyze, generated content packs, and account activity needed to operate the service.
We use this information to provide the product, maintain your account, process billing, improve feature quality, prevent abuse, and respond to support requests. We may also use operational data to monitor performance and reliability.
When you analyze a website with OtterPin, we fetch publicly accessible pages to identify content opportunities. We store the analysis output and related metadata needed to generate and manage content suggestions. We do not claim ownership over the website content you submit for analysis.
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. Account and product data are stored using managed infrastructure providers, including Supabase for authentication and database services.
OtterPin may use essential cookies or similar technologies to keep you signed in, remember preferences, and understand product performance. If third-party analytics or billing tools are enabled, those providers may process limited technical data according to their own privacy policies.
We retain account and workspace information for as long as your account remains active or as needed to provide the service. You may request deletion of your account and associated data by contacting support@otterpin.com.
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. We will review and respond to privacy requests in accordance with applicable law.
If you have any questions about this Privacy Policy, please contact us at support@otterpin.com.